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Updated Return Policy 4/2018

RETURN POLICY

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1. REFUNDS

Refunds are available to customers within 3 days of product delivery. In order to receive a refund, the following conditions must be met:

- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.

If the listed conditions are not met, The Essence of Hair reserves the right to refuse a refund.

2. RETURNS

To initiate a return, please contact customer service by e-mail at theessenceofhairllc@gmail.com. Customers are responsible to pay for their own return shipping.

Returns should be sent to:

The Essence of Hair
ATTN: Returns
101 25th St Ste 393
Newport News, VA 23607
United States

3. INQUIRIES

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at theessenceofhairllc@gmail.com